Our Store Policies
With custom 3D printing it is important to know what you are buying.
3D Printed parts will have layer lines, are thermal sensitive and usually will have less durability in comparison to molded plastics. However, you can create custom parts for less initial investment and when engineered with proper geometry and materials, 3D Printed parts can be durable and fulfil unique situations that molded parts would be too expensive or not practical dimensionally.
It is for these reasons we have a limited liability policy: We will cover parts that shipped incorrect or were damaged irreparable through shipment. Parts are not covered once assembled and/or used/abused.
Shipping and Delivery
How We Do It
Most of our products are small and can be shipped same day. We use USPS as it is the most economical in our area.
Our Website is set up for domestic USA shipping for logistical reasons.
If you wish to order something and have it shipped outside of the USA please check out our ebay and etsy stores (they take care of the export part automatically). If something we sell is not on etsy or ebay please contact us and we will work it out with you.
Our Return Policy
The Small Print
If you have an issue with a part please contact us at ecb3dp@gmail.com and we will discuss how to go forward.
Warranty Information
The Information You Need to Know
If you have an issue with a part please contact us at ecb3dp@gmail.com and we will discuss how to go forward.
Our Privacy Policy
Your Data is Secure
We do not use or sell your information to solicit or track anything personal